Bringing senior living operators together in new ways to tap into new possibilities.
Our purpose is to be in service to the transformation of how America cares for seniors.
About Serviam
Serviam has united mission-driven senior living operators who share a commitment to transforming the industry by curating forward-thinking partnerships that advance innovation, elevate care, and shape the future of senior living.
A best-in-class, full-service laboratory (with opportunity for equity partnership)
A senior-specific, long-term care pharmacy (with opportunity for equity partnership)
Give your residents the world's best end-of-life care with hospice services purpose-built for senior living communities
Our Partners
The challenge
Going it alone is hard.
Margins are shrinking. We need new pathways to sustainably care for our residents.
Capital intensive (human and financial)
Time consuming
Distracting from core business
Poor service quality
The opportunity
More is possible.
New revenue streams, new possibilities
Up to 40% economic participation
Serviam oversees day-to-day operations
Long-term value creation — no distraction
Clusters drive scale and profitability
Diagnostics
The Serviam Diagnostics Advantage
- Advanced Molecular Testing: Panel designed specifically for seniors
- Rapid Turnaround: Molecular UTI results within 24 hours of specimen receipt with treatment guidance
- Holistic Service Model: While competitors are removing bloods, we are committed to processing and providing these critical results
- Seamless Ordering Process: Order in minutes through our online portal with provider access
- Premier Shipping: Same-day smart pickups with end-to-end tracking via UPS placards
Pharmacy
Safe, compliant, and continuously supported medication management built for senior living operations.
- Safe and Smart Packaging: The right packaging eliminates preventable mistakes. Efficient, trackable, accountable, smart.
- 24/7 Availability: Pharmacy needs don't wait for business hours.
- Survey Readiness: Supported by deep regulatory expertise to ensure continuous compliance.
- Pharmacist Driven Oversight: Dedicated safety and compliance leadership.
- Seamless eMAR: Integrated with clinical support for streamlined medication management.
- Data Driven Tools: Supporting medication adherence and improved clinical outcomes.
Hospice & Palliative Care
The Hospice Senior Living Deserves
- Dedicated RNs, 7 Days a Week: The same nurses serve your community Monday through Sunday, providing consistent, in-person care your staff and residents can rely on.
- Fully Embedded Teams: We integrate with your team, operating as a true partner in care, not an outside vendor.
- Condition Specific Care: Clinicians trained in palliative care and complex, high-acuity conditions deliver expert care when it matters most.
- True Operating Partnership: We align with your standards and leadership with accountability for care quality, communication, and resident experience.
- Legacy Centered Experience: We honor each resident's life with dignity and intention, supporting families and elevating your community's reputation.
Our Core Values
Servant's Heart
Inspired by our purpose, we put the needs of others before our own. Through heart led service, we express this purpose to the world.
Omotenashi
We anticipate by intention and attention the needs of others even before they are aware. In responding to those needs, our service exceeds expectations.
Unapologetically Purpose Driven
Called by our purpose to impact lives, we journey with relentless resolve and resilience to lead change. We succeed.
Never Settle
We are mindful about the quality of who we are, what we do, and how we serve. We do this through a commitment to exceptional execution, continuous curiosity, learning and improvement.
See the Elephant
We see the interconnected world holistically. The mindset endows thinking that is big, bold and different, and it empowers us to challenge the status quo.
Get in Touch
We'd love to hear from you.